Tidio
All-in-one customer experience tool with AI-powered chatbots and live chat.
About
Tidio is a customer experience platform that combines live chat, AI chatbots, and email marketing into a single, easy-to-use tool. It helps small and medium-sized businesses provide excellent customer service, automate their support, and increase their sales.
Key Features
Free Live Chat
Add a live chat widget to your website and start talking to your customers for free.
Lyro AI Chatbot
A conversational AI that can answer complex customer questions and solve their problems.
Visual Chatbot Builder
Create your own chatbots with a simple drag-and-drop editor.
How to Use Tidio
Sign up for a free account, install the Tidio widget on your website, and start managing your customer conversations. Use the visual editor to build your own chatbots.
Use Cases
Frequently Asked Questions
Q: What is included in the free plan?
A: The free plan includes live chat with a limited number of operators and a certain number of chatbot conversations per month.
Q: How is Lyro different from other chatbots?
A: Lyro is a conversational AI that doesn't rely on pre-set flows. It learns from your FAQ data to have natural conversations and can handle more complex customer queries.
Q: Does it integrate with my e-commerce store?
A: Yes, Tidio has deep integrations with major e-commerce platforms like Shopify, Wix, and WordPress/WooCommerce.