They Said
The everything app, for feedback ( Tagline needs to be updated on all social media platforms).
About
TheySaid - The everything app for feedback, powered by AI and voice to gather, analyze, and act on feedback. Conduct interviews, user tests, surveys, polls, and funnel results into a single dashboard or your database via integrations. Popular use cases include onboarding, customer + employee experience, lost sales deals, product research, and more!
Key Features
AI Project Generator
Type a short goal and AI automatically builds a full survey, interview, or user test with recommended questions, branching logic, and follow-ups.
AI Insights & Theming
Real-time AI analysis groups open-ended responses into themes, extracts sentiment, and produces concise summaries and dashboards for fast decision-making.
AI Action Items & Alerts
Automatically flags responses that require follow-up, suggests action items, and can route alerts or tasks to your team or tools.
Multichannel Delivery & Integrations
Distribute projects via web links, embeds, email or existing channels and sync results to databases and workflows through integrations and API access.
Voice & User Test Recording
Supports 2-way voice conversations and user testing recordings so you can capture richer qualitative data and analyze transcripts with AI.
How to Use They Said
1) Define your objective: enter a short sentence describing what you want to learn (e.g., onboarding friction, why deals are lost, or a usability test). 2) Let AI build the project: use the AI Project Generator to create questions, branching logic and follow-up prompts automatically. 3) Distribute and collect: publish as an AI form, interview, poll or user test across channels (link, embed, email) or invite participants; enable voice/video if needed. 4) Review AI results and act: view themed insights, flagged action items and summaries in the dashboard, export results or send actions to your tools via integrations or API.
Use Cases
Frequently Asked Questions
Q: Can I control what the AI asks next?
A: Absolutely. You define the questions, tone, and structure. The AI simply adapts follow-ups based on what people say. You can preview its behavior, adjust guardrails, and set limits before launch.
Q: How do respondents take the AI interviews?
A: They can type, talk, or switch between both. Voice mode captures emotion and speed, while typing offers flexibility. The experience feels more like a chat than a form.
Q: What are the most common use cases?
A: Teams use TheySaid for onboarding feedback, churn interviews, win/loss analysis, product usability tests, feature adoption surveys, and internal employee check-ins. Anywhere you’d use a survey, AI feedback can do it faster and deeper.
Q: Can we use AI feedback for sensitive topics like performance reviews or health surveys?
A: Yes, but handle it carefully. Use an anonymous collection when appropriate. Limit PII. Work with your legal and HR teams to ensure compliance. TheySaid supports access controls and data masking.
Q: What happens if the AI asks an inappropriate follow-up question?
A: You can review and approve AI-generated follow-ups before launch. You can also set guardrails that prevent certain topics or question types. If something slips through, you can flag it, and we'll improve the system.