MirrorFly AI Voice Agent Use Cases
1
AI contact center automation: replace or augment human agents for common inbound support queries (billing, account lookups, troubleshooting) with real-time ASR+NLU and automated resolutions or seamless handoffs to humans.
2
Outbound voice campaigns & lead qualification: run automated outbound calls for appointment reminders, surveys, or lead qualification with natural TTS and two-way conversation handling.
3
Telehealth / virtual consultation and verification: deliver secure, on-demand voice agents to triage patients, schedule consultations, or perform identity verification and voice-based KYC while keeping data on-premises for compliance.