Intercom
AI-powered customer service platform for personalized support and engagement.
About
Intercom is a customer service platform that uses AI to help businesses provide personalized and efficient support. It includes a suite of tools, such as AI chatbots, a shared inbox, and a knowledge base, to automate support, engage customers, and drive growth.
Key Features
Fin AI Chatbot
An AI chatbot that can have natural conversations and resolve customer issues.
Proactive Support
Use triggers and automation to proactively engage with customers on your website.
How to Use Intercom
Integrate the Intercom messenger into your website or app to start chatting with customers. Build out your AI chatbots and knowledge base to automate your support.
Use Cases
Frequently Asked Questions
Q: What makes Intercom's chatbot special?
A: Intercom's 'Fin' chatbot is powered by GPT-4 and is specifically designed to have human-like conversations and resolve complex customer queries.
Q: Can I see all customer interactions in one place?
A: Yes, Intercom provides a shared inbox that consolidates conversations from all your channels, including email, chat, and social media.