Gorgias
Conversational AI platform for ecommerce, automating support and driving sales.
About
Gorgias is a leading customer service platform for e-commerce businesses. It uses conversational AI to automate support, manage customer interactions from all channels in one place, and help turn support tickets into sales opportunities.
Key Features
Unified Helpdesk
Manage all your customer service channels, including email, social media, and chat, in one place.
AI-powered Automation
Automate responses to common questions and streamline your support workflow.
How to Use Gorgias
Integrate Gorgias with your e-commerce platform, such as Shopify or BigCommerce, to start managing your customer support more efficiently.
Use Cases
Frequently Asked Questions
Q: How does it help increase sales?
A: By providing fast and personalized support, and by allowing agents to see customer order history, Gorgias helps create a better customer experience that can lead to increased sales.