Crisp
Business messaging platform for sales, marketing, and support with AI-powered features.
About
Crisp is an all-in-one business messaging platform that consolidates customer communications from various channels into a single inbox. It includes live chat, a shared inbox, and a CRM, and is enhanced with AI features like chatbots and a multilingual knowledge base to improve customer support and sales.
Key Features
Shared Inbox
Manage all your customer conversations from live chat, email, and social media in one place.
AI Chatbot Builder
Create automated chatbots to answer common questions and qualify leads.
Knowledge Base
Build a self-service help center for your customers, available in multiple languages.
How to Use Crisp
Sign up for an account, install the Crisp chat widget on your website, and start managing your customer conversations. Use the chatbot builder to create automated flows.
Use Cases
Frequently Asked Questions
Q: What is included in the free plan?
A: The free plan is designed for personal websites and includes live chat for up to two operators.
Q: Can I see what my visitors are doing on my website?
A: Yes, the 'LiveTranslate' and co-browsing features allow you to see your visitor's screen in real-time to provide better support.
Q: Does it integrate with other tools?
A: Yes, Crisp integrates with a wide range of popular tools, including Slack, Zapier, and major CRM platforms.